If network structures and human interaction are not dynamic enough, collaboration can be improved by conjointly documenting experiences. This requires only a few preparing steps.
If knowledge cannot be documented and strong organisational processes cannot be introduced within a network, it will be essential for people to have an idea about what their colleagues might know. Transparent knowledge can be a way out of this dilemma.
If knowledge is documented but not re-used, organisational alterations will help to strengthen the search for expertise. Experiences can be immediately integrated into processes.
If knowledge was not documented and made accessible, an innovation process in combination with an intense exchange of experiences might support a re-use of knowledge.
To ensure a re-use of knowledge, the organisation process does not have to be fully developed. It might be enough for your employees to get an idea about who knows what to share this knowledge within your organisation.
People are not aware of the knowledge they themselves possess. This knowledge is less concrete but often of immense value to others. As a result ideas can be collected and effectively developed within collaboration projects without strict processes.
Do you see any possibility of knowledge documentation? A knowledge repository could be very useful to all of your experts. This repository works without personal contact and new process implementations.
As soon as a situation exists in which people know who can be sought for advice, knowledge will be used at the right time and at the right place. If this is the case no further organisational alterations for an effective documentation of knowledge would be necessary.
An innovation process may help to make use of expertise and knowledge from earlier projects and to find new solutions. Even if knowledge is not documented, a knowledge exchange may be realised if people get in personal contact with each other.
If available knowledge should be used in current projects, it might be helpful to search for relating experiences before you start a new project. To ensure the re-use of documented knowledge, a search mechanism can be involved in a process.