Pumacy Technologies AG started the new cloud-based knowledge management service KMcloud (www.kmcloud.de) in autumn 2011. By now the Community of Knowledge–an online portal for knowledge management in theory and practice–has become an active user of the KMcloud service. The knowledge management experts of the community use KMcloud for editorial purposes and the management of their experience and know-how.

“Cloud computing and the software-as-a-service business model are still key trends in the information technology industry. With KMcloud we provide a comprehensive service based on the knowledge management platform KMmaster. The service can be used for a desired period of time. It is a cost effective service that can be deployed rapidly and easily. This is especially useful for small service providers such as the Community of Knowledge. KMcloud saves money and time and enables customers to concentrate on their core business activities,” explains Dr. Lars Langenberg, CTO of Pumacy.

The majority of customers appreciate the idea of a knowledge management service. “However, safety concerns are widespread and many customers hesitate using a cloud-based service. The most significant challenge for Pumacy is to increase our customer’s confidence in the IT security,” adds Dr. Langenberg.

The website of the knowledge management service KMcloud offers all of the latest product information, news and prices. Interested customers can sign on and use KMcloud directly.

KMmaster®

KMmaster is a web-based knowledge management application to manage process-based information and documents.

Individually designed solution concepts promote communication and collaboration within teams working in distributed environments. The knowledge management service KMcloud (www.kmcloud.de) was developed based on the KMmaster.

Pumacy Technologies AG

Pumacy Group (www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.

Pumacy Systems is a software company and member of the Pumacy Group. Pumacy Systems develops and markets the software KMmaster, a knowledge management application to manage process-based information and documents.Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, the plant and machinery industries as well as the life science sector. Pumacy has extensive references from significant international projects.

Remarks
The project KnowledgeCloud is funded by the Federal Ministry of Economics and Technology (BMWi) and coordinated by Euronorm GmbH.

The first package provides a tailored offer to companies which intend to outsource the knowledge management platform KMmaster. For example the BMBF-funded research project Vertumnus (www.vertumnus-projekt.de) uses the knowledge management and collaboration platform KMmaster. Pumacy hosts and runs the software during the project. Initial investments are not needed.

Ben Meyer-Schwickerath, research associate at the International Performance Research Institute (IPRI) gGmbH and manager of the Vertumnus research project, describes the benefits of the SaaS solution: “The outsourcing of the knowledge and collaboration platform brings a range of benefits. We avoid additional investments and staff resources for the administration of the software. This way we can fully concentrate on the exchange of files and experiences throughout the organisation.”

The second solution package is currently being developed in the research project “KnowldgeCloud”. With the so called KMcloud Pumacy intends to provide the first public cloud solution for process-related and structured knowledge management based on the KMmaster. The payment is due monthly dependent upon the number of registered users. The prototype phase of KMcloud is expected to start within a few weeks. Dirk Langenberg, project engineer for process management at Pumacy, says: “Our customers can use this knowledge management service for a desired period of time. This may be especially useful for limited-term projects or small businesses which save money and time for deploying server-based services”.

KMmaster®

KMmaster (www.kmmaster.de) is a web-based knowledge management application to manage process-based information and documents.

Individually designed solution concepts promote communication and collaboration within teams working in distributed environments. The systematic management of knowledge helps businesses to improve performance and increase profitability.

Pumacy-Gruppe

Pumacy Group (www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.

Pumacy Systems is a software company and member of the Pumacy Group. Pumacy Systems develops and markets the software KMmaster, a knowledge management application to manage process-based information and documents.

Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, the plant and machinery industries as well as the life science sector. Pumacy has extensive references from significant international projects.
Remarks

The project KnowledgeCloud is funded by the Federal Ministry of Economics and Technology (BMWi) and coordinated by Euronorm GmbH. The joint research project Vertumnus is funded by the Federal Ministry of Education and Research (BMBF) as part of the framework concept “Research for Tomorrow’s Production”. The project is coordinated by the Project Management Agency Forschungszentrum Karlsruhe (PTKA).

Pumacy Technologies AG, a provider of web-based software solutions, today announced that KMmaster Life Science Edition (www.intakt-lifesciences.de) has been chosen by CellTrend GmbH, a contract research organisation for the pharmaceutical industry. KMmaster Life Science Edition is used as fully integrated system including qualified electronic signature. The web-based software solution ensures efficient and productive operation and helps CellTrend create, manage and train quality-related documents such as SOPs, quality forms, and templates.

Dr. Kai Schulze-Forster, co-owner and division manager quality management at CellTrend GmbH, says: “With KMmaster Life Science Edition we have found a software tool that helps manage our documentation efficiently. The system provides an effective overview of documents available within the creation, revision, training, and signed status. The Life Science Edition and the qualified electronic signature secure long-term availability of data that are relevant to our employees. Routine activities are reduced and formal errors avoided. The document creation process becomes accelerated. In addition, Pumacy provided excellent support and assistance through all stages of the software implementation.”

Dr. Tobias Müller-Prothmann, division manager innovation management at Pumacy and project manager of the Life Science Edition software development, says: “Quality assurance in the pharmaceutical industry requires documentation to a large extent, no matter the size of the organisation. With KMmaster organisations—especially small and medium-sized enterprises—benefit from a lean and web-based software solution. Our Life Science Edition can be easily integrated into existing processes—even in small biotechnology companies. The software supports an efficient management of SOPs and related processes. KMmaster helps users to manage their documentation tasks smoothly and enables them to concentrate on their core business activities.”

The fully integrated software enables CellTrend to manage documents and meet all legal requirements using the qualified electronic signature. The signature process is secure and the signed documents are legally binding. In addition, the software provides provable and legally binding printouts of documents. The workflow according to GMP integrates all necessary participants giving them the opportunity to share knowledge and organisation-related information. Employees, management board, and quality management use valid documents at all times; review cycles of documents are not exceeded. The integrated trainings management, in particular, helps CellTrend streamline tasks and costs. The audit trail offers verification of the document creation process and guarantees a complete monitoring—also for external auditors and inspectors.

CellTrend (www.celltrend.de) is a biotechnology company and works as a contract research organisation for the pharmaceutical industry. CellTrend performs cell based Bioassays with the focus on oncology and immunology. Furthermore, CellTrend develops, produces, and distributes Immuno-Assays, a quick and sensitive analytical method that is characterised by specific binding of antibodies to analytes. CellTrend is certified according to ISO 9001:2008, ISO 13485:2003 (medical devices), and ISO 13485:2003 CMDR (Canada Medical Devices Regulation). Our Total Quality Management affects all processes and has been developed to fulfil our customers’ needs. We strictly adhere to the rules of GMP (Good Manufacturing Practice, FDA).

KMmaster®

KMmaster (www.kmmaster.de) is a web-based knowledge management application to manage process-based information and documents

Individually designed solution concepts promote communication and collaboration within teams working in distributed environments. The systematic management of knowledge helps businesses to improve performance and increase profitability.

The KMmaster Life Science Edition is a solution for pharmaceutical and biotechnology organisations. The current edition streamlines quality processes and GxP compliant documentation, especially for standard operating procedures (SOPs). The Life Science Edition meets the needs of small organisations, too. It provides a set of features for managing compliance projects such as qualified electronic signatures, trainings management, integrated audit trails, and compliance with FDA 21 CFR Part 11 requirements.

Pumacy Technologies AG

Pumacy Technologies AG (www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.

Pumacy Systems is an in-house software company of the Pumacy Group. The software KMmaster is a knowledge management application to manage process-based information and documents.

Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, the plant and machinery industries as well as the life science sector. Pumacy has extensive references from significant international projects.

Pumacy Systems GmbH has achieved the ISO 9001:2008 certification by DQS GmbH (Deutsche Gesellschaft zur Zertifizierung von Managementsystemen). Pumacy Systems GmbH is a wholly-owned subsidiary of Pumacy Technologies AG, a provider of knowledge, process and innovation management solutions. Pumacy Technologies AG has already achieved ISO certification in 2010.

Tim Hagemeyer, team manager software development at Pumacy Systems GmbH, says: “The certification gives confidence to our customers and shows that we have an ongoing commitment to providing high quality products. We are making continuous progress and improvement in optimising our business processes and product development processes.”

Pumacy Systems develops and markets the knowledge management platform KMmaster, a web-based software solution for process-related management of information and documents. Individually designed solution concepts facilitate communication and collaboration within teams working in distributed environments. The systematic management of knowledge helps businesses to improve performance and increase profitability. Software solutions of Pumacy Systems GmbH are Team Collaboration Edition and Life Science Edition.

Pumacy Systems GmbH

Pumacy Systems is a wholly-owned subsidiary of the Pumacy Group. The software KMmaster (www.kmmaster.de) is a knowledge management solution to manage process-related information and documents.

Pumacy Technologies (www.pumacy.de) is a leading knowledge management solution provider. Based on an interdisciplinary approach, Pumacy provides a comprehensive product and service portfolio for knowledge, process and innovation management.

DQS GmbH

DQS German Registrar for Management System was founded in 1985 by the German Institute for Standardisation (DIN) and the German Society for Quality (DGQ) as the first German registrar for management systems.

DQS is an independent and competent management partner for companies of every size and all business sectors. DQS as a part of the worldwide DQS-UL Group is located in Frankfurt/Main and focuses completely on assessments and certifications of management systems and processes. DQS employs more than 2,800 people, including 2,300 auditors.

With 45,000 certified locations in more than 100 countries DQS belongs to the top group of international management certification bodies. More than 60 offices in almost 50 countries ensure a large scope of assessment services which guarantees customer proximity and lasting added value.

Pumacy Systems GmbH is pleased to announce the opening of a new office in Leipzig/Saxony. Pumacy System develops and supplies the knowledge management software KMmaster. The opening of the new office marks the successful achievement of another milestone in the company’s growth plans, including the provision of international sales and support, training and the development of the knowledge management software.
Pumacy Systems, with headquarters in Bernburg/Saxony-Anhalt, has been delivering knowledge management software solutions since 2003.

“The new office will allow us to grow and expand as a business. Leipzig offers several advantages as we seek qualified professionals, graduates and students. The broad academic landscape as well the clear commitment of the city and the state to software and information technology was an important factor in our decision,” said Dr. Toralf Kahlert, executive director of Pumacy Systems GmbH. “

Within the next few years Pumacy will offer numerous jobs in software development, sales and support. The headquarters of the company will remain in Bernburg.

KMmaster®

KMmaster (www.kmmaster.de) is a knowledge management application to manage process-based information and documents
Individually designed solution concepts promote communication and collaboration within teams working in distributed environments. The systematic management of knowledge helps businesses to improve performance and increase profitability.

The KMmaster Team Collaboration Edition combines methods from knowledge and innovation management with web 2.0 functionalities such as wikis, tags, blogs and micro blogging. The edition encourages project teams and divisions to share, discuss and develop their documents, expertise and ideas.

The KMmaster Life Science Edition is a solution for pharmaceutical and biotechnology companies. The current edition for the management of standard operating procedures (SOP) provides several features such as training management, support of an integrated audit trail, advanced documentation and search features conforming to 21 CFR Part 11 requirements.

Pumacy Systems GmbH

Pumacy Systems is an in-house software company of the Pumacy Group. The software KMmaster® (http://www.kmmaster.de) is a knowledge management application to manage process-based information and documents.

Pumacy Technologies (http://www.pumacy.de) is a leading knowledge management solution provider. Based on an interdisciplinary approach, Pumacy provides a comprehensive product and service portfolio for knowledge, process and innovation management.

Pumacy Technologies AG takes part in the collaborative research project “Vertumnus – early diagnosis, measurement, evaluation, and design of change in value creation networks” funded by the Federal Ministry of Education and Research (BMBF).

Pumacy Technologies AG takes part in the collaborative research project “Vertumnus – early diagnosis, measurement, evaluation, and design of change in value creation networks” which is funded by the Federal Ministry of Education and Research (BMBF) and coordinated by the Project Management Agency Forschungszentrum Karlsruhe (PTKA), Production and Manufacturing Technologies division (PFT). The Vertumnus project (www.vertumnus-projekt.de) involves 11 partners from industry and science.

“The project can have a major impact on how businesses will deal with change, if we enable proactive reaction on change drivers for the entire structure of value creation networks and for any individual involved. Our main focus will be on linking drivers and enablers of change and underpinning forecasted change with tangible solutions,” states Dr. Tobias Müller-Prothmann, division manager innovation management at Pumacy Technologies AG.

Current research on organisational change focuses on individual companies exclusively. A transfer of findings and concepts to value creation networks has not yet happened. Current methods for evaluating the ability to manage organisational change (under economic aspects) are complex, time-consuming and inefficient for value creation networks. Early diagnose systems are mainly used by larger companies rather than by small and medium-sized enterprises.

The research project is divided into several sections. First, change drivers are identified, evaluated and made measurable by means of key data on organisational and value creation network level. Second, individual organisational, process and technology-based change enablers within a value creation network are identified and made available to ensure a pro-active response to emerging change drivers. Third, the evaluation of investments in organisational change helps to identify the best possible level for the ability to manage organisational change.

As a result of the project, Pumacy Technologies AG intends to develop and run network trainings and business games. A prerequisite of achieving tangible results will be the development of a software solution based on the knowledge management platform KMmaster®, a product of Pumacy company group. The software solution supports training and coordination of network partners within existing value creation networks and helps to identify and contact potential new partners and networks.

A transfer and consultancy concept ensures the application of the early diagnosis system which will be implemented by our industry partners such as BARiT Kunstharz-Belagstechnik GmbH, Brand KG, fischerwerke GmbH & Co. KG, Marquardt GmbH, Schübel GmbH primeparts, Tech 3d Control GmbH & Co. KG., WAFIOS AG. Our research is supported by Institutes of the University of Stuttgart, the division Production and Manufacturing Technologies (PFT) of the Karlsruhe Institute of Technology, International Performance Research Institute gGmbH. The research project is funded by the Federal Ministry of Education and Research (BMBF) and coordinated by the Project Management Agency Forschungszentrum Karlsruhe (PTKA). The authors of this publication accept responsibility for the content herein.

Pumacy Technologies AG
The Pumacy Technologies AG company group (http://www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.

Pumacy Systems is an in-house software company of the Pumacy Group. The software KMmaster® (http://www.kmmaster.de) is a process-based knowledge management solution facilitating the administration of information and data.

Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, the plant and machinery industries as well as the pharmaceutical industry. Pumacy has extensive references from significant international projects.

Pumacy Technologies AG today announced that the BlisterCentrum Berlin/Brandenburg (BCBB) has selected the KMmaster® Life Science Edition (http://www.intakt-lifesciences.de/) to create and manage standard operating procedures (SOP) with a web-based application offering key rolls, business processes as well as a trainings management.

KMmaster Life Science Edition enables the development and sharing of quality documents and knowledge and can be accessed from any workstation at the BCBB. Relevant stakeholders are integrated into the development process based on a FDA-compliant workflow. Employees, teams, the management as well as quality representatives are able to share knowledge and information. The creation, development and management of SOPs and the trainings management rationalise the controlling at the BCBB by a prioritisation of operations and notifications. The integrated audit trail ensures that the development process of any content may be tracked.

“We are a pharmaceutical company with manufacturing authorisation in accordance to article 13 of the German Pharmaceutical Act. Utmost priority is given to quality assurance. By using the KMmaster Life Science Edition we are able to manage our electronic documents from creation and review to the organisation of necessary training sessions. Our employees access the KMmaster via the intranet. The Life Science Edition facilitates routine work such as versioning, linkage and the organisation of training schedules. Formal errors can be avoided,” explains Christian Buttenberg, CEO of the BCBB.

“Quality assurance in accordance with the principles of good laboratory practice (GLP) and good manufacturing practice (GMP) requires documentation to a large extent. By using the KMmaster large as well as small and medium-sized enterprises will benefit from this lean and web-based solution. Our Life Science Edition can be easily integrated into existing processes – even in small biotechnology companies. It supports an efficient management of SOPs and related processes. Additionally, the KMmaster can be upgraded with knowledge and innovation management features,“ says Dr. Tobias Müller-Prothmann, division manager innovation management at Pumacy.

BlisterCentrum Berlin-Brandenburg (http://www.blistercentrum.de) developed with BOXITO an innovative packaging solution for pharmaceutical products. Pharmacies provide home care and chronically ill patients with patient-specific blisters packs. Forming, filling and sealing of a tubular film are carried out automatically based on given patient data. These data are electronically transferred from pharmacies to the BCBB. The manufacturing process under clean-room conditions is subject to the regulatory requirements according to GMP (Good Manufacturing Practice).

KMmaster®
KMmaster® (http://www.kmmaster.de) is a process-based knowledge management solution facilitating the administration of information and data.

Based on the KMmaster concept the solution can be customised to meet industry requirements as well as individual business needs and supports collaboration and communication in geographically dispersed companies. The systematic management of knowledge helps businesses improve their work practice and streamline business processes.

The KMmaster Life Science Edition is an industry solution designed for businesses in the biotechnology and pharmaceutical sectors. The solution provides basic features for the SOP management such as trainings management, 21 CFR Part 11 compliance and integrated audit trails.

Pumacy Technologies AG
The Pumacy Technologies AG company group (http://www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.

Pumacy Systems is an in-house software company of the Pumacy Group. The software KMmaster® (http://www.kmmaster.de) is a process-based knowledge management solution facilitating the administration of information and data.

Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, the plant and machinery industries as well as the pharmaceutical industry. Pumacy has extensive references from significant international projects.

Pumacy Technologies AG, a leading provider of knowledge, process and innovation management solutions today announced the development of the KMmaster® Life Science Edition (http://www.intakt-lifesciences.de/) as part of the EU-funded project BIOsecure. The software solution will meet the needs of the pharmaceutical and biotech industry for quality assurance. Based on the knowledge management platform KMmaster® the Life Science Edition will provide a security architecture that supports quality processes in accordance with the principles of good laboratory practice (GLP) for computer-aided systems.

BIOsecure aims at the development of a security architecture including an electronic signature and a concept that provides efficient long-term retention of knowledge from quality processes in accordance with the principles of GLP. This concept is especially important for biotech businesses that need to control and manage their standard operating procedures (SOP).

“The security architecture with an integrated electronic signature for GLP compliant processes provides a forward-looking framework for a complete electronic SOP management in accordance with the stringent international regulatory guidelines,” said Dr. Lars Langenberg, Chief Technical Officer of Pumacy Technologies AG.

Particular effort was made by Pumacy to recruit and train specialists who will be able to provide support to biotech businesses. The software pilot of the KMmaster® Life Science Edition for the SOP management already provides basic features such trainings management, 21 CFR Part 11 compliance and integrated audit trails. The successful implementation of the security architecture is seen as a basic cornerstone for the later integration of additional GLP conform modules (such as materials, tools, qualification of staff etc.) and the support of other quality processes in accordance to GxP.

KMmaster
KMmaster (http://www.kmmaster.de) is a product of the Pumacy Group, appropriate for different knowledge management applications. Individually implemented solution concepts support the integration of KMmaster into different PLM environments to develop, collect, share, store, apply and evaluate knowledge. The KMmaster technology structures working methods and improves business processes.

Pumacy Technologies AG
Pumacy Technologies AG (http://www.pumacy.de) is a leading knowledge management solution provider. The comprehensive portfolio of products and services is based on an interdisciplinary approach covering knowledge, process, and innovation management.
Pumacy has customers who are known as leading manufacturers from the aerospace and automotive, as well as the plant and machinery industries. Pumacy has extensive references from significant international consultancy and IT projects.

Project BIOsecure supported by European Union and state Berlin